September 16, 2022

Individuals are posing as collection agents in the rental industry

At a time of national sadness due to Queen Elizabeth’s funeral, we have unfortunately been made aware of individuals attempting to take advantage of the situation, by claiming to be rental collection agents.

Fraudulent collection agents have been targeting the London area and posing to be rental branch operatives. These reports mention that the individuals are citing the Queen’s Funeral as a reason for the early collection, and are due to the rental locations being closed on Monday.

None of our customers’ have reported issues although following this news, we strongly recommend you to take extra caution.

Therefore, please remain vigilant by following our tips:

  • If you have not off-hired your vehicle, please do not hand over the keys.
  • Do not respond to any documentation put through your door asking for contact.

For your peace of mind, if any drivers are due to collect off-hiring vehicles, the branch locations will be calling you to confirm the name of the driver beforehand.

Please do not hesitate to contact us should you have any questions.