A case study on Bedford Borough Council
CLM was able to come to the aid of Bedford Borough Council when the Council had two special transport requirements that it needed meeting at short notice.
The first was for a commercial vehicle capable of towing five tonnes deadweight, which in this case was some extremely heavy grounds maintenance machinery.
None of the Council’s usual vehicle rental suppliers could provide a vehicle that would fit the bill, but luckily a phone call was made to CLM’s rental department and the hunt was quickly on for a special vehicle to meet Bedford’s needs.
Using CLM’s extensive commercial vehicle rental network and far-reaching contacts, they were soon able to source a specially converted vehicle, capable of towing the required weight and keeping the valuable grounds maintenance machinery safely under lock and key at the end of the day.
The next rental challenge was even more compelling. The Mayor of Bedford, Dave Hodgson, required a special vehicle to take him, a driver and seven colleagues to Buckingham Palace for a special occasion.
The existing mayoral car, an aging Chrysler, was not deemed up to the job or fit for purpose, but CLM was again able to meet the challenge, providing a nine-seat Mercedes Benz Vito Traveliner more than capable of taking the Mayor and his colleagues to London and back in relative style and comfort.
A council spokesperson said: “CLM proved to be extremely helpful in both instances, finding us special vehicles to meet our requirements, and doing something that our usual rental suppliers could not do.
The vehicles arrived and were collected on time and the CLM rental staff were extremely helpful. When I was having a problem using the online booking system on the rather ancient version of Windows I was using, they even drove over to our offices in Bedford, about an hour away, to help.”
Paul Nagra, Rental Manager at CLM, said: “We pride ourselves on our ability to source whatever type of vehicles our clients need, however challenging or unusual. In this case, we were delighted to be able to meet Bedford Borough Council’s requirements and help them fulfil their civic duties.”
Commercial vehicle rental to cater to every business need
CLM has access to a huge array of commercial rental vehicles to suit every business mobility need, catering specifically for the corporate market on a truly national scale.
With over 30 years’ experience, CLM provides vehicle rentals on passenger cars, light commercial vehicles and minibuses, and more specialist vehicles if required, while the company’s comprehensive suite of rental solutions covers every period from one day to 12 months.
These vary from short-term daily rental of up to 28 days to the company’s highly-acclaimed mini-lease offering which provides rentals of three, six or 12 months.
And with a multi-supply network including all the leading rental suppliers between them operating over 1,500 outlets in the UK, CLM’s rental customers have access to a vast range of the very latest cars and vans at extremely competitive rates anywhere in the country.
Thanks to its collective buying power, CLM can also periodically offer some great deals for a limited period on business car and van hire right across the board. These can be seen at: https://www.clm.co.uk/vehicle-rental/business-car-hire-special-offers/
Customers can also manage their vehicle rentals themselves, via the award-winning online rental management system that CLM uses. This enables users to book, extend and cancel vehicle rentals online, monitor existing rentals and access a comprehensive range of management reporting and invoicing.
CLM’s rental solutions also help clients meet concerns over duty of care when employee-owned vehicles are used on company business. Short term hire vehicles are routinely serviced in line with manufacturer recommendations and make the likelihood of an accident through malfunction far less likely.
This not only reduces the corporate risk but also reduces the risk to employees who are likely to be in safer, better maintained vehicles as a result.