New Head of Customer Relationship Management

Jessica Jones heads up CLM’s client relationship management

Highly experienced fleet industry specialist, Jessica Jones, has joined CLM as Head of Customer Relationship Management.

Jessica has wide managerial and fleet experience and, prior to joining the company, worked for Leasedrive where she was General Manager – Sales, responsible for working with major blue chip strategic and corporate fleet clients.

In an extensive managerial career spanning more than 16 years in the fleet industry, Jessica has also held senior positions at Masterlease, Interleasing, Lex Vehicle Leasing and Avis Rent-a-Car.

In her new role, she is responsible for managing a six-strong team of Client Relationship Managers, who work with CLM fleet clients to ensure fleet services are delivered and all client needs are met, as well as helping develop their clients’ fleet policies.

“In my previous roles in fleet, I have been successful in generating new business, creating strategic alliances as well as ensuring and improving client satisfaction,” Jessica said.

“I’m looking forward to meeting all our fleet clients and getting an overview of the client portfolio, so that we can share the best practise that we have identified. That can only be good news for all our clients,” she added.

“It’s certainly an exciting time to be joining CLM. Our new owners are keen to build on the success of the business and to grow it. I always prefer to join at a time of change and see it through to the end, so, in that sense, this is perfect timing for me,” she said.

July 1st, 2014|Categories: Business news|