Christmas holiday period arrangements

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CLM Christmas opening and service availability 2017

As the festive season beckons, we need to make you aware of the arrangements in place for supporting your fleet management requirements over the Christmas and New Year period.

CLM’s opening hours are detailed below – during these dates/times, service will be delivered completely as normal.

  • Friday 22nd December 2017 – 08.15 to 18.00
  • Monday 25th December 2017 – Closed
  • Tuesday 26th December 2017 – Closed
  • Wednesday 27th December 2017 – 08.15 – 18.00
  • Thursday 28th December 2017 – 08.15 – 18.00
  • Friday 29th December 2017 – 08.15 – 18.00
  • M0nday 1st January 2018 – Closed

CLM will re-open on Tuesday 2nd January at 08.15

During the days that CLM’s offices are closed, services will continue to be available through our supporting agents in the same way they are currently provided outside of standard office hours.

Although some repairers will shut-down, key breakdown, accident management and service booking operations run 24 hours a day, 7 days a week and are unaffected by the festive break.

We would like to draw your attention to some holiday specific rental requirements that you need to consider.

Christmas Reservations

The earliest time we can place new reservations after Christmas is 10am on Wednesday 27th December 2017. Hires required prior to that time would need to be booked to start on Friday 22nd December 2017.

New Year’s Reservations

The earliest time we can place new reservations after Christmas holidays is 10am on Tuesday 2nd January 2018. Hires required prior to that time would need to be booked to start on Friday 29th December 2017.

Christmas off hires

Pre-Christmas off hire notifications must be received by 12pm on Thursday 21st December 2017, vehicles must be ready for collection no later than 12pm on Friday 22nd December 2017. Off hires submitted after 12pm on Thursday 21st December 2017 will remain on rent until 08.30 am on Wednesday 27th December 2017 unless returning to an open supplier location.

New Year’s off hires

Pre New Year off hires must be received by 12.00pm on Thursday 28th December 2017. Vehicles must be ready for collection no later than 12.00 pm on Friday 29th December 2017. Off hires submitted after 12.00pm on Thursday 29th December 2016 will remain on rent until 08.30 on Tuesday 2nd January 2018.

Christmas TBA Rentals

Hires for which we have not received relevant instructions by 12.00pm on Thursday 21st December 2017 will be extended until 08.30 am on Wednesday 27th December 2017 on a to be advised basis pending communication from the hirer.

New Year’s TBA Rentals

Hires for which we have not received relevant instruction by 12.00pm on Thursday 28th December 2017 will be extended until 08.30 am on Tuesday 2nd January 2017 on a to be advised basis, pending communication from the hirer.

If you have any questions, please contact your Client Relationship Manager.

From all of us at CLM, we would like to thank you for your custom and wish you a fun-filled and safe Christmas.

>>Read our winter driving tips>>

By |December 1st, 2016|Categories: Business news, Driving, Rental|Comments Off on Christmas holiday period arrangements