CLM Christmas opening and service availability 2016

As the festive season beckons, we need to make you aware of the arrangements in place for supporting your fleet management requirements over the Christmas and New Year period.

CLM’s opening hours are detailed below – during these dates/times, service will be delivered completely as normal.

  • 23rd December 2016 – 08.15 to 18.00
  • 24th December 2016 – Closed
  • 25th December 2016 – Closed
  • 26th December 2016 – Closed
  • 27th December 2016 – Closed
  • 28th December 2016 – 08.15 – 18.00
  • 29th December 2016 – 08.15 – 18.00
  • 30th December 2016 – 08.15 – 18.00
  • 31st December 2016 – Closed
  • 1st January 2017 – Closed
  • 2nd January 2017 – Closed

CLM will reopen on Tuesday 3rd January at 08.15

During the days that CLM’s offices are closed, services will continue to be available through our supporting agents in the same way they are currently provided outside of standard office hours.

Although some repairers will shut-down, key breakdown, accident management and service booking operations run 24 hours a day, 7 days a week and are unaffected by the festive break.

We would like to draw your attention to some holiday specific rental requirements that you need to consider.

Christmas Reservations

The earliest time we can place new reservations after Christmas is 10am on Wednesday 28th December 2016. Hires required prior to that time would need to be booked to start on Friday 23rd December 2016.

New Year’s Reservations

The earliest time we can place new reservations after Christmas holidays is 10am on Tuesday 3rd January 2017. Hires required prior to that time would need to be booked to start on Friday 30th December 2016.

Christmas off hires

Pre-Christmas off hire notifications must be received by 12pm on Thursday 22nd December 2016, vehicles must be ready for collection no later than 12pm on Friday 23rd December 2016. Off hires submitted after 12pm on Thursday 22nd December 2016 will remain on rent until 08.30 am on Wednesday 28th December 2016 unless returning to an open supplier location.

New Year’s off hires

Pre New Year off hires must be received by 12.00pm on Thursday 29th December 2016. Vehicles must be ready for collection no later than 12.00 pm on Friday 30th December 2016. Off hires submitted after 12.00pm on Thursday 29th December 2016 will remain on rent until 08.30 on Tuesday 3rd January 2017.

Christmas TBA Rentals

Hires for which we have not received relevant instructions by 12.00pm on Thursday 22nd December 2016 will be extended until 08.30 am on Wednesday 28th December 2016 on a to be advised basis pending communication from the hirer.

New Year’s TBA Rentals

Hires for which we have not received relevant instruction by 12.00pm on Thursday 29th December 2016 will be extended until 08.30 am on Tuesday 3rd January 2017 on a to be advised basis, pending communication from the hirer.

If you have any questions, please contact your Client Relationship Manager.

From all of us at CLM, we would like to thank you for your custom and wish you a fun-filled and safe Christmas.

>>Read our winter driving tips>>