Accident Management Services

Our simple approach to fleet accident management means we can reduce the repairs process to an average of 14 days off the road and most uninsured loss claims are resolved in less than 90 days. Not only that, but you’ll save money too.

Safe, experienced, efficient and ever-so helpful hands that are driven to getting your driver and vehicle back on the road, and your claim processed (almost) as fast as you can say “rear view mirror”.

Peace of mind with just one call

Experienced team

We’ll arrange recovery, onward travel and start the claims and repair process. We’ll monitor progress as part of our overall fleet accident management services until the claim is complete.

Fast resolution

Our one-call approach to fleet accident management means we’ll get your claim resolved quicker. No more lengthy follow-up calls and no more tedious form-filling. We’ll take care of all of that.

Keep costs down

If your driver is liable for claims from other parties, our fleet incident management team will keep costs to a minimum and reduce exposure to litigation.

Ready to find out how we can help?

Why use CLM’s Accident Management Services?

Every day our team of accident management experts helps get vehicles repaired, drivers back on the road and claims managed quickly and efficiently.

  • 24/7 service: Call us whenever you need. Our round-the-clock accident management service makes no distinction between in-hours and out-of-hours. After all, accidents can happen at any time.

  • We’ll drive down costs: Fast, cost-effective repairs, efficient and thorough claims management systems and reduced downtime all result in significant overall cost-savings for your business.

  • We’ll keep your drivers moving: Getting your drivers back on the road quickly is our priority. Mobile repairs aim to repair the vehicle the same day. If it can’t be fixed roadside, our onward travel and hire services will keep your driver moving.

  • Like-for-like hire: For drivers where vehicle specification is important, our like-for-like non-fault hire provision means that where your drivers are not at fault, we’ll provide a replacement vehicle of equivalent status or functionality.

  • Quality repairs – guaranteed: We only ever use industry accredited repairers, we monitor the quality of repairs rigorously and we audit our repairers on a scheduled and unannounced basis. We’re so confident in the quality of our repairs that they are guaranteed for three years and are transferable to new vehicle owners.

  • Easy pricing: Choose whether to pay up front monthly per vehicle, or per incident.

  • Best service and price: All of our repair partners work to pre-agreed rates, devised following extensive market testing and benchmarking, so we know that you’ll always get good value. Plus, our in-house engineers scrutinise every repair methodology and estimate to ensure the very best service at the very best price is always delivered.

  • Nationwide coverage for fleet accident support wherever you need it: We’ve got an extensive, nationwide network of mobile repairers and fixed body shops so wherever you are, we are too.

  • We’ll help you track and monitor claims: Our online accident management reports, including pictures of damage and a breakdown of costs, mean you can easily monitor live repairs and claims, as well as keep track of all claims to date. There’s also an engineer savings report and an Uninsured Loss Recovery report so you can check how much our claims handlers have been able to recover from non-fault accidents.

  • Stay in control: We’ll help you keep track of your fleet’s accidents and identify driver training needs via clear online reports. Track the most common types of accidents, causes and fault reasons, the numbers involved, their costs and the drivers involved.

“From a fleet management point of view, we get excellent support from our dedicated account team that is very proactive in helping me to manage the fleet effectively. CLM is always available to provide help and support as needed for anything to do with vehicle maintenance, servicing, breakdown recovery or accident management.

CLM has proved to me that when it comes to value for money and service quality it is possible to have the best of both worlds.”

Madeleine R Bonar – Category Manager, TATA Global Beverages

Fleet Accident Management – Think safe hands. Think experience. Think CLM.

Contact us today to chat about your accident management requirements and find out how we can help keep your fleet on the road.

Talk With Our Fleet Accident Management Experts

Contact us today for an impartial consultation on your fleet management options